Documentation
FanWake setup guide
Everything you need to configure FanWake correctly — from first connect to running a fully automated revenue pipeline. Sourced directly from the product.
How FanWake works
Start hereSystem architecture, the relationship between FanWake and Fanvue, reply timing, debounce logic, and plan limits. Start here.
Persona & character
Tone selection, personality fields, Q&A training, example messages, texting style, and how the system prompt gets built.
Autopilot
All six conversation strategies, conversation rules, escalation rules, approval modes, per-fan overrides, and the AI disclosure setup.
PPV templates
Building paid content templates, pitch instructions, teaser text, pricing, and how the AI decides when and what to pitch.
Re-engagement
Outbound message sequences for quiet fans, schedule configuration, teaser media library, and the send-to-empty-chats welcome substitute.
Review queue
Draft statuses, sending options, editing before send, escalation handling, and Telegram notifications.
Fan management
Per-fan controls, autopilot and RE overrides, fan memory, PPV purchase logging, and fan status filters.
Troubleshooting
Common issues: autopilot not replying, drafts stuck, RE not sending, and message quality problems.
Need help?
Email hello@fanwake.app or use the chat in the dashboard. We read every message.