Review queue
The review queue is where you see every draft autopilot and re-engagement message before (or after) it sends. It's also where escalations appear for your attention.
Draft lifecycle
Every draft goes through a status lifecycle. Understanding this helps you know why a draft is in a particular state.
Pending review
Draft generated, waiting in queue for you to approve. Nothing has been sent.
Draft
You have edited the message but not yet approved it.
Scheduled / Approved
You approved it and it is queued to send within 30 minutes.
Auto-approved
Auto-send mode sent it without review. Visible in the queue after sending.
Sent
Successfully delivered to the fan via Fanvue.
Rejected
You dismissed it. Fan is moved to the Dismissed section — you can recover, re-engage, or delete.
Expired
The draft sat in the queue too long without action. The conversation window passed.
Cancelled
Superseded by a newer message from the same fan, or manually cancelled.
Failed
The send attempt to Fanvue failed. Usually a connectivity or token issue.
What a draft card shows
Each draft card in the queue shows:
- →Fan's most recent message (the one autopilot is responding to), or the RE stage
- →Fan name
- →Days since the fan was last active
- →Fan status (subscriber, expired, follower)
- →Language the fan is writing in
- →The AI's drafted reply (click to edit inline)
- →REPLY_2 sequence indicator if a follow-up message is included
Draft actions
Send
Queues the message to send within 30 minutes (next send window). If you need it sent right now, use Send Now.
Send Now
Bypasses the queue and sends immediately. Use this when a fan is actively online or waiting.
Edit
Click the draft text to edit it inline. Edit then approve. Your edit is saved and the modified version is sent. You can edit both the primary message and the REPLY_2 if one exists.
Reject
Dismiss this draft without sending. The fan moves to the Dismissed section. Autopilot is paused for this fan until you recover them or a new message comes in.
For scheduled drafts: you can edit or cancel them before the send window fires.
Escalations
Escalations are messages that triggered one of your escalation rules. They appear in a separate section of the review queue with a red border. Autopilot is paused for these fans until you take action.
Each escalation card shows:
- →The fan's original message
- →The escalation reason (which rule triggered)
- →The AI's prepared holding reply
Send AI reply & re-enable
The AI's prepared reply is sent as-is, then autopilot resumes for this fan. Edit the reply first if you want to adjust it before sending.
Mark handled & re-enable
Dismiss the escalation without sending anything (because you handled it manually in Fanvue directly). Autopilot resumes.
Queue limits
Each plan has a maximum draft queue size. When the queue is 75% full, a warning appears. At 100% full, new drafts are paused — autopilot and RE continue running but generated replies are held until you clear space.
| Plan | Max queue size |
|---|---|
| Free | 20 drafts |
| Starter | 50 drafts |
| Pro | 200 drafts |
| Elite | 400 drafts |
On Free plan with 20 active fans and manual mode, the queue fills quickly. Switch to auto-send or clear the queue daily, or consider upgrading.
Telegram notifications
Starter & above plans can connect a Telegram bot to receive notifications when new drafts arrive in the queue. This lets you approve or check messages from your phone without opening the dashboard.
To set up Telegram, go to Settings and enter your bot token and chat ID. Use @userinfobot in Telegram to get your chat ID — send it a message and it will reply with your ID. The "Connect" button in Settings tests the connection by sending a test message to your bot.
Why @userinfobot not /getUpdates
Telegram's /getUpdates API won't return your chat ID if FanWake's webhook is already registered to the bot — the webhook intercepts updates before /getUpdates can see them. Use @userinfobot instead, which works independently.